Three sites. 2,000 vehicles. One solution.
Kernersville Chrysler Dodge Jeep, a private dealership in North Carolina, manages 2,000 vehicles across three sites. The company needed to find a way to cut the time, effort, and cost involved in managing so many vehicles. Beyond this, it had to provide the data required to optimize operations and business workflows.
The dealership had already tested LotVision’s main competitors, a process involving considerable expense, and found them unable to meet the company’s needs. Along with high hardware costs, these solutions offered insufficient integration with the dealership’s other systems and a lack of resilience and reliability in the field.
Making the switch to LotVision
Working closely with the team at Kernersville Chrysler Dodge Jeep, Cox 2M engineers installed LotVision on all vehicles across all of the dealers sites after the business had achieved or exceeded all performance goals in the pilot program.
The Kernersville dealership set tough standards for LotVision to meet. It needed network coverage over 1.5 miles, a product easy enough for service personnel to use with minimal instruction and the hardware had to pull minimal power from the vehicle’s battery.
The dealership hits its targets, and then some
The implementation was a complete success. The installation was fast and trouble-free, passing all the technical and ease-of-use tests the Kernersville dealership set for it. With LotVision, drivers were able to locate and retrieve vehicles significantly quicker, improving company productivity in the process. Vehicle status monitoring using remotely captured onboard diagnostics (OBD) readings made it easier to ensure that cars were always ready to drive off the lot. Additionally, customer satisfaction improved thanks to faster retrieval times and assured vehicle condition.
LotVision’s impact on the business
Thanks to the productivity improvements LotVision delivered, the ROI is helping the business hit its targets with a model that fits finance requirements.
Not only has LotVision helped improve margins, it has also allowed managers to improve turnaround and time to sale.
Using onboard diagnostics and geo-fencing, operations has identified and actioned improvements to systems and workflows.
End customers got their cars faster, with a guarantee that they were ready to roll off the lot.
“There are metrics out there for how quickly you can show a customer something and how quickly they make a decision to buy. LotVision expedites that and helps speed up the sales process.”
Greg Lee, Kernersville CDJR
Vehicle visibility achieved immediately upon deployment
No impact on vehicle battery unlike competitors
Stolen vehicle retrieval
Staff platform enablement immediately upon deployment
Workflow efficiency enhanced through data analysis
Get started with LotVision
Cox 2M is the commercial Internet of Things (IoT) business line within Cox Communications. Our mission is to unleash the true potential of a connected world by enabling complete asset tracking and monitoring solutions; giving businesses and communities the data and tools they need to improve processes, realize operational efficiencies, and deliver better experiences to customers and residents.